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Choosing the right IT support for your business

By on March 12 2007

Over the last couple of years there has been an increase in the number of small businesses that are dependent on their IT. As a result, there has been a rise in the number of people looking for IT support.

In the last year, however, things have changed with regard to IT support. Gone are the days of being able to rely on friends or colleagues to solve problems; gone too are the days of huge charges for IT support.

There are now a number of subscription support services available. BT Business IT Support Manager offers smaller companies like yours access to a professional IT help desk when you need it from as little as £10 per month. Trained professionals can talk you through symptoms and, with your permission, access your computer to solve problems. They can also offer advice on any aspect of your IT, whether that be setting up a wireless network or developing your systems.

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Interesting links

Comment by James Newport at 1:02pm, 13 Jun 2007

Choosing an IT Support provider can be a nightmare, and often be very costly. We provide support to many SME's and are even prepared to offer our services on a try before you buy basis. Please don't confuse this with the NO FIX, NO FEE services you see advertised.

Our services are tailor made to each client and we don't adopt the one size fits all approach as many IT companies do. So when choosing an IT company this is my advice, be sure of what you get and what you don't get. Are they flexible? Are all the costs the same ie for server support and desktop? Do they provide support when you need it (out of hours, weekends, bank holidays)? Are they experienced in the areas you need support? Good Luck, James Newport - www.pureitsolutions.co.uk